Terms and conditions

Titolo.ch is operated and owned by Titolo GmbH, 3600 Thun. 

In the following the terms and conditions are stated under which you use the titolo.ch store.

1. Orders & availability

Titolo Gmbh (in the following: titolo.ch) only accepts orders made through the website’s order system. Although titolo.ch will use all reasonable endeavours to ensure that the goods displayed on the website are available, but we cannot guarantee availability. When the order is received and the ordered goods are available, you will be sent a confirmation email. The contract comes only into force when your order is confirmed by titolo.ch.

2. Payment
Here you can find all Informations about possible payment methods:

Credit Card Payments
If you prefer this payment method, you will pay the amount with your credit card data. Orderadress and Creditcardholder has to be the same.

We accept Verified by Visa and MasterCard 3D Secure cards.

Is my credit card data secure? Of course!

Postcard and E-Finance (for orders from Switzerland and Liechtenstein) 
If you prefer this payment method you will pay the amount with your postcard.

Payment via Paypal
The amount is payed via Paypal to our email address.
Payment Procedure: After ordering from the Titolo Shop homepage you will receive an email from PayPals homepage to verify your account and to confirm the payment. The shipment will be proceeded when the amount is transferred to our PayPal account.

After we have received your order, the goods will be reserved for 3 days. We therefore kindly ask you to make the bank transfer in 2 days to ensure that the goods you ordered are still available. Should your payment not be received in time and should the goods you ordered no longer be available, you will of course immediately be refunded in full.

Your payment and delivery will be confirmed by e-mail! 

3. Shipping & delivery times
All products are shipped to Switzerland, Liechtenstein, Europe, USA and Japan insured via swiss postal service or UPS. Titolo.ch will process every order within 3 - 4 business days upon receipt of your payment. Shipping times depend on the country of destination. Titolo.ch cannot guarantee specific delivery times. PARCELS in Switzerland are sent via Swiss Post (Economy, delivery time 2-5 working days)

Pre-Orders delivery schedule is from 1st until 25th of the pre-order month.

4. Prices

Prices are in chf (swiss francs) and vat (8%) inclusive. You can change the price to EUR or US$. If the delivery address is outside of switzerland, vat will be deducted. Prices are subject to change at any time without notice. If you're outside of Switzerland and NOT an European customer the prices of our products do not incl. duties, VAT and taxes or custom dues of your country.

5. National and international shipping

Should the customer refuse to accept the delivery (inclusive providing incorrect shipping address, not picking up the parcel) costs for returning and re-delivering will be charged to the customer.


6. Disclaimer  

Titolo.ch disclaims any liability for any losses or damages, as far as this is allowed by the laws of switzerland. If other than swiss laws are applicable, titolo.ch’s liability for negligence shall be limited to the total value of the transaction. 

7. Intellectual property rights
Titolo.ch is the owner of the designs and content of this website. They are protected by copyright and other intellectual property rights. No part of this site may be copied, reproduced, modified, distributed, displayed, posted, or transmitted without permission. All trademarks, product names and company names or logos featured on this website are the property of their respective owners.

8. Returns,
exchange and refund
All sales are final. No exchange (incl. SALE-Products). Items have been quality checked prior to shipping. Titolo.ch will exchange or refund ordered goods (not package) only if damaged or defective through transportation. All items need to be returned to titolo.ch with proof of purchase within 7 days upon receipt (only if damaged or defective through transportation). Titolo.ch does not accept responsibility for loss of or damage to returned goods whilst in return transit. Use of a trackable system to return any items to us is strongly recommended. These terms and conditions do not affect your statutory rights as a consumer. If goods are not available, we will refund your money within 25 days from purchase date.

9. Privacy policy

All the information you provide to titolo.ch including your email address, delivery address and credit card details are strictly private and confidential. Titolo.ch uses a secure socket layer (ssl) protocol to protect your information against any leakage or misuse. Credit card transactions are processed via Paypal. In the unfortunate event that your information has been leaked or misused, titolo.ch cannot be held liable for any losses incurred to you. The prices of our products do not incl. duties and taxes of your country.

10. Sneakers
We only sell 100% authentic shoes.

11. Right to alter terms and conditions
Titolo.ch reserves the right to change the terms and conditions without notice.

12. Jurisdiction

This agreement will be governed by the laws of Switzerland and by using the website you agree to submit to the exclusive jurisdiction of the courts of Berne, Switzerland.

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